Our Consultation Procedures
How it Works…
Please read through our Consultations Procedure below to ensure that you provide all the required information. Clear infoirmation will increase response time.
STEP 1: SEND US AN OVERVIEW
Using the quick template below, send in a brief overview of your wedding needs. Once received, I will return your inquiry within 48 hours , and if the date is still available, we move forward with setting up a consultation.
STEP 2: CONSULTATION
A consultation is available at our shop in Balla – We will review your notes, talk about your day’s details, and sketch out the initial designs for your wedding.
STEP 3: CONTRACT
Within a week’s time, I will type up all of our notes, design details, and delivery information, and send it over via e-mail. It will be paired with a full rental breakdown, mood board, and our terms and conditions. All price quotes are valid for 7 business days, and are secured with a non-refundable retainer to hold your date and prices. The retainer goes towards the cost of your event, and is not an additional fee.
STEP 4: FINAL PAYMENT
Final balance is required 14 days before the scheduled event date. This allows ample time to secure all fresh and hard good supplies necessary to execute the contracted designs. We accept payment through the bank, at the shop in person or we accept all major credit cards as payment also. Any major changes must be solidified prior to the final balance payment, though it is not uncommon to add any last-minute additions should your needs change. Full details on this policy can be found in our terms and conditions.
STEP 5: WEDDING DAY!
It’s here! The day we’ve all been planning for, your wedding day! It is my personal goal, that all details are handled the week prior, so that on Wedding Day, my team is nearly undetectable. Though should you need us, we are available at a moment’s notice. We like to be a minor detail in your day, our goal only to enhance it, rather than interrupt. Our deliveries are always prompt, and executed to the contracted detail. I have no doubt you will be impressed with our professional attitude and attention to detail. Whether it’s delivering personal flowers to your hotel suite, passing out corsages and buttonholess at your ceremony, or returning the day after for collection of rental items when the party is all over, you can rest assured, that we have it handled.